What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will .

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.natureshydro.com/.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 07/21/2009

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.natureshydro.com
11054 Ventura Blvd #349
Studio City, California 91607
United States of America
natureshydro@yahoo.com
818-770-9465

The Company will utilize its best efforts to build and ship all units in a reasonably timely manner. Customer understands and agrees that all units are custom built per order. While most units ship in 2-14 business days from the date that payment is received, . In addition to the preparation time for completion of your custom order prior to shipment, allow for up to five 5 days for crating and transit time for delivery of your order. The Company’s Refund Policy see above expressly applies to all orders, including special orders which require more than 1-2 weeks completing and shipping.  The reason it takes so long to ship items is because all of our items come fully assembled and are shipped by a trucking company.  Your grow box needs time to be assembled and also time for the trucking company to ship it to you.  If you have any questions please call us or ask our live help.

We offer 100% Money back Guarantee. We are so sure that you will produce the largest, best tasting and smelling crops EVER. We will only return if your not satisfied. If products are broken, damaged, or used for substantial period of time the return policy is void.

THE COMPANY IS NOT RESPONSIBLE FOR LOST OR DAMAGED FREIGHT. FREIGHT CLAIMS MUST BE FILED AGAINST THE DELIVERING FREIGHT CARRIER NAMING THE COMPANY AS A THIRD-PARTY BENEFICIARY OF THE CLAIM. DO NOT SEND DAMAGED PARTS OR UNITS BACK TO THE COMPANY FOR REPAIR OR REPLACEMENT. UPON ACCEPTANCE BY THE FREIGHT CARRIER OF A CLAIM FILED BY A CUSTOMER DIRECTLY AGAINST IT AND INDEMNIFICATION FROM THE FREIGHT CARRIER’S INSURER, THE COMPANY WILL RESEND REPLACEMENT PARTS OR UNITS.

Our products come with a 1-3 year warranty. If anything is wrong with your grow box please give us a call and we will instruct you on how to service you to fit your needs. Our Grow Boxes and other hydroponic equipment should NOT be used for any illegal activity. When purchasing our products, you will assume full responsibility for whatever you choose to do with you hydroponic equipment.

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act

If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.

Respectfully,

Victor Smushkevich Business Owner/Founder
www.natureshydro.com
www.natureshydro.com's privacy policy has been verified by Trust Guard